Delivery information

by Curious Tea

Postage fees

We have a simplified postal fee structure that offers free delivery for all of our customers anywhere in the world, subject to a minimum spend:

  • free delivery to UK on any order of £10 or over, otherwise just £1.
  • free delivery to Europe on any order of £30 or over, otherwise just £3.
  • free delivery to Rest of the World on any order of £50 or over, otherwise just £5.

Free standard UK delivery is via Royal Mail 2nd Class post. You can upgrade any UK delivery to Royal Mail 1st Class post for just £1.

All our international deliveries are send via Royal Mail Standard (Airmail) post. You can upgrade any international delivery to a tracked service for only £5 per order. This is typically either Royal Mail International Tracked & Signed, Royal Mail International Tracked or Royal Mail International Signed depending on destination country.

Our monthly subscription boxes follow a different structure. Subscription boxes are sent by standard mail in the UK (free) and Royal Mail Standard (Airmail) post within Europe (£2.50 per box) and the Rest of the World (£5.00 per box).

UK
Basket under £10Basket £10 or moreSubscriptions
2nd Class£1.00FreeFree
standard shipping only
1st Class£2.00£1.00
Europe
Basket under £30Basket £30 or moreSubscriptions
Airmail£3.00Free£2.50 per box each month
airmail only
Tracked£8.00£5.00
Rest of World
Basket under £50Basket £50 or moreSubscriptions
Airmail£5.00Free£5.00 per box each month
airmail only
Tracked£10.00£5.00

Packaging information

All our teas come packed in resealable zip foil and kraft pouches. These pouches are designed to keep the light out and to keep the tea airtight and away from moisture and odours. These are perfect for short term or long term storage of any of our teas to keep them fresh and away from harmful elements.

Packing our teas in slim resealable zip pouches also provides us with greater packaging flexibility and leads to reduced shipping costs for our customers. Smaller orders (around 1-10 10g sample pouches or 1-4 full size 50g pouches) are typically sent out in flat Large Letter packaging. This packaging is designed to fit through most letter boxes, allowing for delivery with your usual post. Larger orders are sent as Small Parcels.

If you have any special delivery instructions, please provide that information in the Order Notes when you place your order. Alternatively please email us on contact@curioustea.com with your order details and we will take care of the rest!

Delivery times

Your order will be typically dispatched within 1-2 working days of an order being placed. In most cases however, your order will actually be dispatched same or next working day unless we are particularly busy. All expedited orders (such as 1st Class and International Tracked) will be given priority and we always endeavour to dispatch same or next working day. You will receive an order dispatch email when your order is on its way.

Delivery within the UK from the date of dispatch typically takes 1 working day for 1st Class Post and 2-3 working days for 2nd Class Post. All of our orders are dispatched from London so the actual delivery times may vary.

International delivery aims are 3-5 working days for Europe and 5-7 working days for the Rest of the World. Unfortunately we do see occasional delays with our deliveries, especially due to customs checks and formalities within the destination country. International tracked deliveries may sometimes be delivered faster than Standard Airmail post. We always fill out the relevant customs paperwork if required by the destination country. You should not have any problems buying small amounts of tea for personal use but if you are unsure about importing teas to your country, please contact your local customs office. If you have any queries, you can always email us on contact@curioustea.com with your details and we will do our best to assist!

Free tea samples!

Ordering from Curious Tea is a fun and rewarding experience! We provide a complementary tea sample as a welcome gift to any new customers that place an order over £10 as well as on future orders over £15 (excluding selection boxes and subscriptions). We will try our best to tailor the complementary tea sample to your order and try not to repeat anything that you might have tried previously. If you have any special requests, you can submit those in the Order Notes when you place your order. Bigger orders do get more samples!